This Privacy Policy was last modified on May 9, 2024, and was first published and made effective on March 1, 2024.
Hellogram.ai (“Hellogram.ai,” “we,” or “us”) knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Hellogram.ai when you use the Hellogram.ai Service, how the information will be used, and how you can control the collection, correction, and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.
You provide us information about yourself or relatives, such as your name and email address, if you register for a Member account with the Service (including by “following,” “liking,” adding the Hellogram.ai application, linking your account to the Hellogram.ai service, etc., on a third party website or network). When you use any Hellogram.ai game at a social networking site such as Facebook, where our games are also referred to as “applications,” you also allow Hellogram.ai to access certain information from your profile for that site. The information you allow Hellogram.ai to access varies by game and the social networking site (SNS), and it is affected by the privacy settings you establish at the SNS. You can control and find out more about these settings at the SNS where you play our games. By playing a Hellogram.ai game through an SNS, you are authorizing Hellogram.ai to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the SNS could provide to Hellogram.ai through the SNS Application Programming Interface ("API"). Your agreement takes place when you "accept" or "allow" (or similar terms) one of our applications on an SNS. In addition, if you correspond with us by email, we may retain the content of your email messages, your email address and our responses. We may also retain any messages you send through the Service. You may provide us information in User Content you post to the Service.
When you visit the Service, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets Hellogram.ai help you log in faster and enhance your navigation through the site. A cookie may also convey information about how you browse the Service to us. A cookie does not collect personal information about you. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
When you access the Service by or through a mobile device, we may access, collect, monitor, and/or remotely store one or more "device identifiers." Device identifiers are small data files on or associated with your mobile device which uniquely identify your mobile device and are used by Hellogram.ai to enhance your use of the Service. A device identifier may convey information about how you browse the Service to us. A device identifier does not collect or share any personally identifiable information about you. A device identifier may be used in conjunction with other information in a manner that may constitute personally identifiable information. A device identifier remains persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
When you utilize the Service by or through a mobile device, we may access, collect, monitor, and/or remotely store “location data,” which may include GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey information about how you browse the Service to us. Location data does not collect or share any personally identifiable information about you. Location data may be used in conjunction with other information in a manner that may constitute personally identifiable information. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Log file information is automatically reported by your browser each time you access a web page. When you use the Service, our servers automatically record certain log file information. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
When you use the Service, we may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our users anonymously. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make Hellogram.ai better for our users.
Hellogram.ai uses third party analytics services such as Google Analytics to help understand use of the Service. Third party analytics services collect the information sent by your browser as part of a web page request, including cookies and your IP address. Third party analytics services also receive this information and their use of it is governed by their Privacy Policy.
We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Service.
By providing Hellogram.ai your email address (including by “following,” “liking,” adding the Hellogram.ai application, linking your account to the Hellogram.ai service, etc., on a third party website or network), you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity on the Service to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages, such as newsletters, changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out by contacting unsubscribe@hellogram.ai. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers. You may not opt out of Service-related emails.
Following termination or deactivation of your Member account, Hellogram.ai may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes. Furthermore, Hellogram.ai may retain and continue to use indefinitely all information (including User Content) contained in your communications to other Users or posted to public or semi-public areas of the Service after termination or deactivation of your Member account.
Hellogram.ai may use certain information about you and/or your User Content internally for purposes such as:
Hellogram.ai reserves the right, but has no obligation, to monitor the User Content you post on the Service. We reserve the right to remove any such information or material for any reason or no reason, including without limitation if in our sole opinion such information or material violates, or may violate, any applicable law or our Terms of Use, or to protect or defend our rights or property or those of any third party. Hellogram.ai also reserves the right to remove information upon the request of any third party.
We use cookies, clear gifs, device identifiers and/or log file information to:
Hellogram.ai will not rent or sell your personally identifiable information to others. Hellogram.ai may share your personally identifiable information with third parties for the purpose of providing the Service to you. If we do this, such third parties’ use of your information will be bound by this Privacy Policy. We may store personal information in locations outside the direct control of Hellogram.ai (for instance, on servers or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Any personal information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information.
From time to time, we may run contests, special offers, or other events or activities (“Events”) on the Service together with a third party partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties’ use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events.
Except as otherwise described in this Privacy Policy, Hellogram.ai will not disclose personal information to any third party unless required to do so by law or subpoena or if we believe that such action is necessary to:
We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain Hellogram.ai services.
Hellogram.ai may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on Hellogram.ai. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. Hellogram.ai does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks Hellogram.ai to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. In addition, third-party advertisers may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. The Hellogram.ai Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.
Hellogram.ai cares about the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Hellogram.ai or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Your privacy settings may also be affected by changes to the functionality of Hellogram.ai’ distributors, such as social networks. Hellogram.ai is not responsible for the functionality or security measures of any third party.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. We encrypt all sensitive data belonging to you and your figures to ensure its confidentiality. This includes personal details, questionnaire forms, photos, audios, and videos. To protect your privacy and security, we take reasonable steps to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your account information and for controlling access to your email communications from Hellogram.ai, at all times.
In the event that personal information is compromised as a result of a breach of security, Hellogram.ai will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.
You may, of course, decline to submit personally identifiable information through the Service, in which case Hellogram.ai may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by contacting admin@hellogram.ai. You can review and correct the information about you that Hellogram.ai keeps on file by contacting us directly at admin@hellogram.ai.
We do not knowingly collect data from or market to children under 18 years of age. By using the App, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the App.
Protecting the privacy of young children is especially important. For that reason, Hellogram.ai does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register as Members. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to or on Hellogram.ai. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at info@hellogram.ai.
We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies. Please read over those rules and policies before proceeding.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice or through conspicuous posting of such notice on the Service, as determined by Hellogram.ai in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
Hellogram.ai may update its Privacy Policy from time to time, and so you should review this Policy periodically. When we change the policy in a material way, we will update the ‘last modified’ date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at info@hellogram.ai.
